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HOW WE HELP - Solution Selection

Selection of a Planning Solution

  Introduction  
  Led an effort to assess the top five approaches to planning and given the client’s requirements, select the best alternative solution.
 
  Description  
  Our client, a leading internet provider, was dissatisfied with their current planning process. They had heard about several different approaches, but were concerned about user acceptance and making the right choice. After defining user requirements (by interviewing users and holding a brief series of focus groups) we assessed all of the Best Practices in Planning; including Rolling Forecasts, Balance Scorecard, Zero Based Budgeting, VBM/EVA, Activity Based Budgeting. We matched the pros and cons of each solution against the user requirements. We narrowed the list to two choices, and went back to users (via focus groups) to solicit their view point. Ultimately the decision was made to implement a hybrid solution, taking the best of each approach.  
  Results  
  A survey of users taken before out project began, and one year after, revealed a substantial improvement in user satisfaction. While just under one third of respondent agreed with the statement "I am completely satisfied with the current planning process" before, that figure rose to almost two thirds.
 



 
  SOFTWARE SELECTION
  REDESIGN
  BALANCED SCORECARD
  BUTTONWOOD VP
  ROLLING FORECAST
  SOLUTION SELECTION
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