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THE BUTTONWOOD GROUP  
SOFTWARE AIDE - The 7 Steps

Step 3 : Know What You Want

Suggested Tasks & Tools
Suggested Task     Useful Tools
  Interview Senior Management - understand their sources of pain and their objectives. Utilize an interview guide and get at the real issues.     Carefully crafted, consistently used, Interview Guide.  
  Hold "focus groups" with mid-level managers.     Focus Group workbook.
Facilitation guide.
 
  Review leading vendor collateral material (shortcut the process by going to our Vendor Page).     Our own vendor page.
World Wide Web.
 
  Collate findings and summarize into a "Top 10" issues document and publish.     Existing presentation template.  
  Map user defined needs into software system requirements.     Prior experience is about the only practical help here.  
  Develop a "Criteria Grid" based on user requirements and other considerations (such as cost or speed of implementation).     Existing interview grids from companies with similar objectives.  
  Revisit objectives, update as appropriate.     Previously developed Objectives statement.  


Common Roles
Buttonwood     Client
  Contribute the interview guide.
Facilitate interviews.
    Develop list of interviewees.
Participate in interviews.
 
  Develop focus group workshop material.
Facilitate workshops.
    Develop list of workshop attendees.
Participate in workshops.
 
  Provide experience and expert point of view on each planning software vendor candidate.     Review candidate collateral material.  
  Draft "Top 10" findings document.     Review document, recommend changes.
Determine distribution list & publish.
 
  Map user needs into software requirements based on prior experience.     Review software requirements & finalize.  
  Develop the Criteria Grid for evaluating candidates.     Review Criteria Grid and Finalize.  


 
  THE 7 STEPS
  Step 1 >
Step 2 >
Step 3
Step 4 >
Step 5 >
Step 6 >
Step 7 >
  POP QUIZ
  SOFTWARE VENDORS
  THE 5 WORST MISTAKES
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